Terms & Conditions

These Terms & Conditions govern your use of www.audraycouture.com and your purchases from Audray Couture.

By accessing our website or placing an order, you agree to these terms.

1. About Our Store

Audray Couture provides fashion products and related items through our online store.

We reserve the right to update product details, prices, availability, and website content at any time without prior notice.

2. Product Information

We make every effort to display accurate product images, descriptions, colors, and sizes.

However:

Actual colors may slightly vary depending on device screen settings.
Minor variations may occur due to manufacturing or design differences.

3. Orders & Payments

When you place an order:

You agree that all information provided is accurate.
You authorize us to process your payment.
Orders are confirmed only after successful payment verification.

Payments may be processed through secure payment gateways including PayHere.

4. Pricing

All prices displayed on the website are in Sri Lankan Rupees (LKR) unless otherwise stated.

We reserve the right to correct pricing errors or update prices when necessary.

5. Delivery

Orders will be delivered to the address provided by the customer.

Delivery times may vary depending on:

Location
Courier availability
Public holidays
Unforeseen circumstances

Customers are responsible for providing accurate delivery information.

6. Customer Responsibilities

Customers must:

Provide correct contact details
Check product information before ordering
Accept delivery of confirmed orders

7. Cancellation

Orders may only be cancelled before processing/shipping.

Once an order has been dispatched, cancellation may not be possible.

8. Intellectual Property

All website content including:

Images
Logos
Text
Designs

belongs to Audray Couture and may not be copied or used without permission.

9. Limitation of Liability

Audray Couture is not responsible for delays caused by courier services, payment providers, or circumstances beyond our control.

10. Contact

Please feel free to contact Audray Couture contacts directly at any time for any other information.